Change the subject or simply say thanks.

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Ignoring a message that rubs you the wrong way can be an attractive option. But, one thing PR folks will tell you at the free consultations they offer is that voids will get filled. Where you don’t provide information or response, people create narratives. Unless it doesn’t matter, you need to work to control those narratives in order to maintain productive working relationships. Instead of ignoring a message try this on for size: “You have definitely given me a lot to think about here. Thank you. I’ll be in touch when I have more information.” Or “Oh, I can see why this may have been confusing. Let me assure you. There is no need to worry. I appreciate your concern.”

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